Guide issued on care contact time

NHS England, 26 November 2014

NHS England have issued a guide for providers and commissioners identifying ‘care contact time’, as part of the drive to deliver safe and effective care.

The guide gives providers a suite of toolkits to support them in making decisions to secure staff staffing care for their patients and service users and recommends that organisations review the contact time staff spend with patients.

It also supports commissioners working with providers to assure themselves that there is sufficient nurse, midwifery and care staff capacity and capability to meet appropriate outcomes and quality standards and to use commissioning and contractual levers to help secure environments.

Click here for further information and to download the guidance.

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