NHS Employers, January 2015
NHS England has published a report called Compassion in Practice: Two years on which talks about the value of the 6Cs, how they are spreading across health and social care and informing the commissioning process, along with the important role Care Makers play in bringing the vision to life.
Compassion in Practice, the national strategy for nurses, midwives and care staff, was launched in December 2012. Since that time, a significant programme of work through six action areas has created a momentum across the country which has recognised the very crucial role that organisational culture plays in determining the experience of patients and users of our services.
Click here for further information and to download the report.