Lancashire Care Library and Information Service

Evaluating the evidence on employee engagement and its potential benefits to NHS staff: a narrative synthesis of the literature

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National Institute for Health Research, June 2015

The objective of this study is to evaluate evidence and theories of employee engagement within the NHS and the general workforce to inform policy and practice. Four research questions focused on definitions and models of engagement; the evidence of links between engagement and staff morale and performance; approaches and interventions that have the greatest potential to create and embed high levels of engagement within the NHS; and the most useful tools and resources for NHS managers in order to improve engagement.

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