‘Making Every Contact Count’ bulletin – December 2016

Lancashire Care Library and Information Service, December 2016

This Library bulletin provides further reading to support the ‘Making Every Contact Count’ programme.

There are links to recent research papers and articles in each of the MECC areas to give you further background information and evidence to consolidate what you have learned in your training, and to give you ideas and confidence for using MECC in your day-to-day encounters.

Click here to view the bulletin.

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