Online support: investigating the role of public online forums in mental health

The King’s Fund, April 2017

This report was written by the Centre for the Analysis of Social Media at Demos in partnership with The King’s Fund. It looks at the large amounts of mental health related discussion taking place on public online forums, and explores whether computational techniques can provide robust, actionable insight from these conversations. It describes the collection and analysis of one million publicly available forum posts and addresses the technical and ethical challenges posed by the collection and analysis of online forum data.

Click here to view the report.