Weight management services: insights into user experiences

Public Health England, June 2017

Public Health England commissioned Innovation Unit to carry out a study to understand the journeys and experiences of tier 2 and tier 3 weight management service users.  This report presents the findings of the study.

Click here to access the report.

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A Mile in My Shoes

The Health Foundation, June 2017

In 2016, the Health Foundation teamed up with the Empathy Museum to develop a collection of stories from people working in, and using, health and social care in the UK. A Mile in My Shoes, invites you to step into someone else’s shoes and embark on a mile-long physical, emotional and imaginative journey to see the world through their eyes. This collection of stories showcases the remarkable contribution and challenges faced by those working in, and using, our health and social care system.

Click here to access this resource.

Leading my life my way: young disabled people’s experiences of using services to live independent lives

Scope, November 2016

This report finds that young disabled people are experiencing poor quality care and support planning, a lack of information and advice tailored to their specific needs and expectations. The report calls for the government to look beyond funding support for the basics in social care to ensure that young disabled people are supported and enabled to live independent lives.

Click here to view the report.

Information as Therapy

Captive Health, February 2016

This paper sets out sets out a 5 point plan for healthcare providers focusing on ensuring high quality health information is integrated into healthcare delivery. The paper positions good health information and the health care professional’s ability to support this as central to the two pillars of the House of Care. It highlights evidence showing that information and support improve outcomes and patient experience, and argues that not providing such ‘therapy’ must be considered sub-standard care.

Click here to read the paper.

Diabetes 2015 – Care in Crisis survey

InDependent Diabetes Trust, October 2015

The InDependent Diabetes Trust’s (IDDT) report, ‘Diabetes 2015: Care in Crisis’ based on a survey of more than 15,000 people, shows that almost 40 per cent of people with diabetes believe the NHS has “worsened” since the £1.1bn health service reforms.  The results of the survey also show that nearly 40 percent feel they were not given appropriate advice and information about diet and exercise at the time of their diagnosis. The report calls on the government to introduce a specialist diabetes organisation which would work with the clinical community to drive improvements in care and stresses that CCGs should be more strongly encouraged to follow NICE commissioning guidance for diabetes education courses.

Click here to read the full report.