Culture change in the NHS

Department of Health, 11 February 2015

This report shows that a great deal has been achieved since Sir Robert Francis’s public inquiry into Mid Staffs, and that the improvements made since must be sustained and embedded for the future and applied equally and rigorously across all sectors of the health and care system.

Each chapter sets out the main areas where further action is needed to ensure that safe, effective and compassionate care is the norm.

The supporting annex sets out in detail the substantial progress made against the 290 recommendations of the Francis report.

Click here to download the full report.


The Freedom to Speak Up: An Indepedent Review into creating an open & honest reporting culture in the NHS

A website dedicated to the Francis Report, providing details of the Review and advice on raising a concern at work in the NHS.