Building the House of Care

The Health Foundation, December 2015

This paper explores how the House of Care, a coordinated approach to personalised care and support planning, can transform the health and care of people with long-term conditions (LTCs). It contains case studies of evolving practice in Leeds and Somerset and seeks to understand how two whole health economies – individuals, communities, health and social care services and others – are working to manage the rise in the number of people with multiple LTCs and enhance their care experiences. The paper is intended for CCGs, public health teams, other front-line providers and national bodies.

Click here to read the paper.

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A practical guide to self-management support: key components for successful implementation

The Health Foundation, December 2015

This guide provides an overview of self-management support and the key components for effective implementation. It is aimed at those starting their self-management support journey and those building on and improving the support that they already provide. The guide explains what self-management support is and why it is important. It then looks at various aspects of putting it into practice, including planning and commissioning, building knowledge, skills and confidence, and measurement and evaluation. It also contains suggestions for further reading and case studies of self-management support in practice.

Click here to read the guidance.

Voice, choice and control: how registered nurses, care and support staff in the care sector can support people to achieve these aims

Department of Health, November 2015

This document provides guidance on how registered nurses, care and support staff can enable relationship-centred care, and how they can work with others to achieve personalised care and support.

The guidance is for staff across a range of care settings, including care home staff and carers who look after people in their own homes.

Click here to download the guidance.

People in control of their own health and care: The State of Involvement

The King’s Fund, 4 November 2014

The idea that people should have a stronger voice in decisions about their health and care, and that services should better reflect their needs and preferences, has been a policy goal of politicians and senior policy-makers in health for at least 20 years. Patients want it, and the evidence shows that when they are involved, decisions are better, health and health outcomes improve, and resources are allocated more efficiently.
Despite this, and some small pockets of improvement, there has generally been a lack of progress towards fully involving people in their own health and care. This report examines the reasons behind this, and considers how we can advance the cause of making person-centred care the core of health and care reform.

Click here for further information and to view the report.

Experiences of person-centred care – patients’ perceptions: qualitative study

BMC Nursing, 8 October 2014

Patient care models have been implemented and documented worldwide. Many studies have focused on features that hinder and facilitate the shift to such models, including the implementation process, staff involvement, resistance to new models and cultural dimensions. However, few studies have identified the potential effects of such new care models from a patient perspective. The aim of the present study was to investigate whether patients did in fact perceive the intentions of partnership in the new care model 1 year after its implementation.

Click here to view the full text article.

No Assumptions – A Narrative for Personalised, Coordinated Care and Support in Mental Health

National Voices, August 2014

A new resource launched by Think Local Act Personal and National voices describes the critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective.

The narrative will help NHS and council commissioners and providers of services to organise person-centred care and recovery-oriented support for mental and physical health and to know when they are achieving it.

Click here for further information and to access the resource.