FolksLab toolkit guide

NHS England, September 2018

This guide provides and overview of how the FolksLab toolkit works to help staff in health and care system run effective and practical workshops. A FolksLab seeks to bring different approaches to problem-solving and sharing, providing a creative opportunity for participants to:

  • Discuss topics that they are passionate about
  • Share their learning and to learn from others
  • Generate some new improvement ideas and visual representations
  • Prototype a design that they can take back to their own organisation to improve health and care for local people

The purpose of the FolksLab is to give participants space to share and understand a problem, generate multiple ideas to solve the problem and undertake a rapid prototype design, build and feedback exercise using a range of creative materials supplied.  Building a 3D prototype helps groups to picture the solution they are designing, overcome misconceptions to ensure everyone has the same vision of the solution, and gives the rest of the groups something tangible to engage with and feed back on.

Click here to view the guide.

A Guide to Quality Improvement Methods

Health Quality Improvement Partnership, July 2015

The guide brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples.  QI methods covered include clinical audit; Plan, Do, Study, Act; model for improvement; LEAN/Six Sigma; performance benchmarking, process mapping and statistical process control and it is aimed at all professionals with an interest in QI.

Click here to download the guide.

A qualitative and quantitative evaluation of the Advancing Quality pay-for-performance programme in the NHS North West

National Institute of Health Research, July 2015

Advancing Quality (AQ) is a voluntary programme providing financial incentives for improvement in the quality of care provided to NHS patients in the north-west of England. This objectives of this research were to identify the impact of AQ on key stakeholders and clinical practice; to assess its cost-effectiveness; to identify key factors that assist or impede its successful implementation; and to provide lessons for the wider implementation of pay-for-performance schemes across the NHS.

Click here to read the full report.

Building the foundations for improvement

The Health Foundation, February 2015

This Health Foundation report looks at five organisations of varying sizes and remits (including a community mental health trust) which have well developed, or developing, methods for using quality improvement techniques in frontline care.

Click here for further information and to download the report.