Culture change in the NHS

Department of Health, 11 February 2015

This report shows that a great deal has been achieved since Sir Robert Francis’s public inquiry into Mid Staffs, and that the improvements made since must be sustained and embedded for the future and applied equally and rigorously across all sectors of the health and care system.

Each chapter sets out the main areas where further action is needed to ensure that safe, effective and compassionate care is the norm.

The supporting annex sets out in detail the substantial progress made against the 290 recommendations of the Francis report.

Click here to download the full report.


Building capability to improve safety

The Mental Health Foundation, August 2014

On 14 May 2014, the Health Foundation hosted a workshop to discuss building capability for improving safety.  Following on from the event they have produced a report which:

  • summarises key points from the workshop discussion
  • presents the examples of capability building approaches shared with workshop participants before the event
  • provides brief profiles of examples of activities that build improvement capability identified in the web research

The report also presents an enhanced model for safety and quality improvement capability, derived from the workshop discussions.

Click here to view the full report.