Learning from the vanguards: staff at the heart of new care models â€“

NHS Clinical Commissioners, February 2018

This briefing looks at what the vanguards set out to achieve when it comes to involving and engaging staff in the new care models. It highlights the work some of the vanguards have been doing and shares the lessons that other organisations and partnerships can take from the vanguards’ experiences.

Click here to view this report.


Staff Friends and Family Test Early Experiences Briefing

NHS Employers, August 2014

This briefing has been created following discussions with HR directors and includes ten points, which have been developed to share ideas and emerging lessons on the Staff Friends and Family Test.

Click here to view the full briefing.